KLM lets the customer decide…
IEDGE – KLM Social Media strategy
KLM: Using social media to leverage “service, brand and commerce” – Social Media for Business Performance
How KLM's customer service took off on Messenger
10 redenen waarom KLM op social media tot hoge hoogtes stijgt
KLM en social media - Marketingfacts
Social Media Seat Mate Services : KLM Royal Dutch Airlines
KLM's In-House Expert on the Benefits of Social Media Customer Service
What Can Your Brand Learn From Airlines On Social Media? - Locowise Blog
KLM takes next strategic social media step with flight info on Twitter and WeChat
KLM Winning The European Airlines Social Media Battle - Unmetric Social Media Analytics Blog
Interview with Karlijn Vogel, Manager Social Media at KLM, the Dutch airline that leads in social media — Allplane
10 redenen waarom KLM op social media tot hoge hoogtes stijgt
12 sociale hoogtepunten waarop KLM de rest blauw liet zien van jaloezie
Historia de Social Enterprise de KLM - Salesforce.com España - Salesforce España
What Has KLM Learned From 5 Years of Social Media Service? - KLM Blog
KLM's social media team: The best in aviation? - Airline Ratings
KLM Offers 24/7 Service on Kakao Talk
KLM: A Company That 'Gets' Social Media
KLM Social
KLM Royal Dutch Airlines "MORE REALITY " on Behance
KLM (Royal Dutch Airlines) | Flying Blue | SkyTeam
KLM Argentina - 🚨Alerta de fraudes y mensajes engañosos... | Facebook
What Has KLM Learned From 5 Years of Social Media Service? - KLM Blog
KLM Passengers can now pay via social media
KLM puts AI at the heart of its social media service strategy
KLM spies on social media to give passengers a nice surprise | PhocusWire
